Black Market Sake is committed to 110% customer satisfaction. We respect your rights under Australian Consumer Law, if there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package, you must contact us within 5 business days of the delivery date!

If in the event your purchase from us is damaged, faulty or misrepresented, we will happily exchange the product with the minimum of fuss. All refunds and exchanges are based upon presentation of your proof of purchase.

All returns and exchanges are handled via email, please contact us here: